Terms and conditions

Your access to and use of Fuzzycook applications are subject exclusively to these Terms and Conditions. This Terms and Conditions presents the "General Conditions'' applicable to the use of services offered by Fuzzycook, either through the site or Fuzzycook application software for mobile phone handset (app) or phone (in addition to the "Website"). You will not use the applications for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the apps you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website and do not use.


The contents of Fuzzycook applications do not constitute advice and should not be relied upon in making or refraining from making any decision.

Change of Use

Fuzzycook reserves the right to: change or remove (temporarily or permanently) the applications or any part of it without notice and you confirm that Fuzzycook shall not be liable to you for any such change or removal and change these Terms and Conditions at any time, and your continued use of the applications following any changes shall be deemed to be your acceptance of such change.

Links to Third Party Websites

Fuzzycook applications may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.


All copyright, trademarks and all other intellectual property rights in the applications and its content (including without limitation the design, text, graphics and all software and source codes connected with the application) are owned by or licensed to Fuzzycook apps or otherwise used by Fuzzycook applications as permitted by law.

In accessing the applications you agree that you will access the content solely for your personal, non-commercial use.

Disclaimers and Limitation of Liability

The application is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, Fuzzycook will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the applications.

Fuzzycook makes no warranty that the functionality of the applications will be uninterrupted or error free, that defects will be corrected or that the application or the server that makes it available are free of viruses or anything else which may be harmful or destructive.


Fuzzycook does not provide delivery services, serving only as an intermediary in order to optimize the delivery service for our partners. Thus, by accepting the provision of services by the RIDER the USER acknowledges that the Fuzzycook has no direct association with the RIDER, it just facilitates contact between PARTNER and RIDER. The user acknowledges and agrees that Fuzzycook is not liable for any act or omissions committed by any USER, whether by robbery, commitment break as a result of any act, discussions, and others including the effective fulfillment of the obligations assumed by the users and loss not being for tax purposes. The user acknowledges and agrees that, by registering and accepting the policy of the service, do so at his total means and exclusive risk. Fuzzycook recommends that every transaction is done with good sense.


a) Fuzzycook does not guarantee that the system will be available without any interruption and that it will always be error-free, and therefore, shall not be liable for damages caused to users.

b) You agree that Fuzzycook is also not responsible for any damages or losses caused to your devices as a result of using the applications.

c) Fuzzycook is not liable for any error or inconsistency of information with other independent systems, specializing in the service provision for GPS, radar and similar.


a) User agrees to indemnify and hold harmless the Fuzzycook and its representatives from any claims, suits, losses, liabilities, damages and expenses, including reasonable attorneys' fees and court costs for the damage they cause.

b) User agrees to indemnify and hold harmless the Fuzzycook and its representatives from any Accidental Claims or suits though that occurs due to RIDERs and PARTNERs negligence or by fault of the RIDER or PARTNER. Therefore Users agree to indemnify Fuzzycook and its representatives from any type of vicarious liability.

c) Users accept that Fuzzycook acts solely as an intermediary service between its USERS, RIDERS and PARTNERS, and that it is not responsible for any issues that arise during and after delivering food items.


a) The USER certifies that he/she uses the service for their own free will and untrammeled choice and recognizes and accepts as its responsibility and risk for using the Website.

- The acceptance and refusal and cancellation of services: b) The acceptance and denial of the service may occur at first by PARTNER, who can accept or deny the orders. Both recognize that Fuzzycook apps is not liable for any delays, cancellations, failure to cancel the contract and miscommunication between RIDER and USER, nor for any delay or failure in the delivery of services from the RIDER.

- The information and risks of the service: a) The USER acknowledges and declares that it understands and is aware of all the risks involved in the use of the applications and contracting services, pledging to reasonably take care as expected of someone who chooses to online order food items.

b) The USER acknowledges and agrees that Fuzzycook performs no RIDER or PARTNER selection, simply registering on their applications to participate does not vouch for its suitability, legally, physically or mental health to provide the Services. The USER acknowledges that the data provided from the PARTNER or RIDER, were provided by the RIDER or PARTNER by themselves. By accepting the Services, the USER acknowledges that Fuzzycook has no involvement in the contractual relationship between RIDER PARTNER and USER.


a) The User agrees that these terms and conditions shall be deemed to apply when the Users use Fuzzycook apps.

b) Fuzzycook shall not be responsible or liable for any loss, damage or embarrassment suffered by the User in relation to or in respect of any instructions or operations affected by the User or purported to be affected by the User Fuzzycook however caused including but not limited to the User's non-compliance with the Services recorded voice instructions and Fuzzycook's inability to provide the services for any reason, including and without limitation, as a result of malfunction, partial or total failure of any network terminal, data processing system, computer teletransmission or telecommunications system or other circumstances whether or not beyond the control of Fuzzycook or any person or any organization involved in the above mentioned systems.

c) The User shall not hold Fuzzycook liable for any direct or indirect loss or damage which may be suffered by the User as a result of any failure by Fuzzycook or any fault of the RIDER r or any fault of the PARTNER to provide the food items to the User within any stipulated time even if Fuzzycook or the RIDER or the PARTNER have agreed to so provide the taxi or even if the User has advised Fuzzycook or the ,RIDER of the possibility that any such loss or damage would result if the food items are not provided at all or within the stipulated time.

d) The User undertakes with Fuzzycook and agrees to indemnify Fuzzycook from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnity basis) claims, demands, actions and proceedings which Fuzzycook may incur or sustain directly or indirectly from or by any reason of or in relation to the use or proposed use of Fuzzycook and shall pay such sums on demand.

e) If you are not at the pickup location or your RIDER cannot get in touch with you, a cancellation fee will apply if the driver is at your pickup location and has waited for over 5 minutes. This means that a fee can still apply even when your RIDER is the one to cancel the delivery.


a) The USER shall pay the amount (as displayed in the application), additional delivery charges (where applicable) by Cash or Card payments.

b) However if the USER did not have sufficient amount to pay to the driver after the hire is completed Fuzzycook will be indemnify from and against and in respect of any or all liabilities, losses, charges and expenses occurs to the RIDER or PARTNER.


Most content and some of the features on the applications are made available to USERS free of charge. However, Fuzzycook reserves the right to terminate access to certain areas or features of the application at any time for any reason, with or without notice. Fuzzycook also reserves the universal right to deny access to particular users to any/all of its Services without any prior notice/explanation in order to protect the interests of Fuzzycook and/or other USERS to the application. Fuzzycook reserves the right to limit, deny or create different access to the application and its features with respect to different user(s), or to change any of the features or introduce new features without prior notice.